You send one message with the dates, the number of people and what you actually want. We come back with what is genuinely available — not a brochure — and what it costs, confirmed before you commit to anything.
Most requests are one service. Plenty are four: a jet in, a helicopter to the coast, a villa for the week and a table on the Saturday. Those are quoted together and run by one person, so there is nothing to co-ordinate between suppliers yourself.
What we hold directly
Relationships with the people who decide — restaurant and club management, villa owners and their agents, jet and helicopter operators, yacht brokers. That is the whole business. Nothing here is a resale of a listing you could have found yourself.
Where we work
Twenty-one cities across Europe, the Gulf and West Africa, with the Mediterranean and the Alps as the two seasons we run hardest. Requests outside those cities are still worth sending; jets, yachts and villas travel, and so does the network.
What does a luxury concierge service actually do?
It is a single point of contact for the things that are difficult to arrange yourself — a table at a restaurant with no online availability, a jet at short notice, a staffed villa for August, a helicopter that meets your flight. We hold the relationships and do the calling, so you send one message rather than fifteen.
Do I need a membership to use OF.luxury?
No. Not for most of it. Jets, helicopters, yachts, villas and event access are quoted as a one-off fixed price, and London tables can be booked through VIPListed, our table-booking service, with no booking fee. Outside London, club tables are a members' benefit; restaurants, beach clubs and day clubs are for members or a one-off Single Access request at £350, credited toward membership if you join within 14 days.
Which cities do you cover?
Twenty-one: London, Paris, Monaco, Cannes, Nice, Saint-Tropez, Courchevel, Gstaad, St. Moritz, Verbier, Geneva, Zurich, Mykonos, Ibiza, Marbella, Porto Cervo, Capri, Dubai, Abu Dhabi, Bodrum and Nigeria (Lagos and Abuja). Requests outside them are still worth sending — most of what we arrange travels.
How quickly do you reply?
Within minutes during European waking hours, and around the clock for anything already in motion. Same-day restaurant and club requests are normal; jets, yachts and villas want as much notice as you can give.
